Support
We're here to help. Reach out through any of the channels below.
Frequently asked questions
How do I change my username?
Open your dashboard and visit Settings. Your previous username is kept as an alias so old links keep working.
How do I cancel a premium feature?
Go to Billing in your dashboard and cancel. You keep the feature until the end of the paid period, then downgrade to free functionality.
I lost access to my 2FA device.
Use one of the recovery codes you saved when enabling 2FA. If you have none, contact support to verify ownership.
How do I report a profile?
Open the profile and use the report option, or contact support with the username.
Can I use my own domain?
Yes — the Custom Domain upgrade lets you connect a domain with verification and TLS.
Still stuck?
Include your username and as much detail as possible when contacting support. For security and account-recovery requests we may ask you to verify ownership.
Never share your password or recovery codes with anyone — including us.
Also see our Terms and Privacy Policy.